Last updated: January 1, 2025

1. General Provisions

This Privacy Policy describes how we collect, use and protect your personal data.

By using our Site, you agree to the terms of this Privacy Policy.

2. What Data We Collect

2.1 Data you provide voluntarily:

  • Name and surname — when filling out the consultation form
  • Email address — for communication and sending reports
  • Company name — optional field in forms
  • Questions and comments — text of your inquiries
  • Calculation parameters — data entered in the insulation calculator

2.2 Data collected automatically:

  • IP address — for security and analytics
  • Browser information — to optimize site display
  • Date and time of visit — for activity analysis
  • Pages you view — to improve site structure
  • Cookie files — to save settings

3. How We Use Your Data

  • Providing consultations — answering your questions about insulation
  • Sending reports — sending calculation results to email
  • Improving service — analyzing calculator usage for optimization
  • Technical support — resolving technical problems
  • Ensuring security — protection from spam and abuse
  • Web analytics — understanding user needs through Google Analytics

4. Legal Basis for Data Processing

Your personal data is processed based on:

  • Your consent — when filling out contact forms
  • Contract execution — providing calculator services
  • Legitimate interests — improving service quality and security

5. Third Party Data Transfer

We do not sell your personal data, except in cases:

  • At your direct request — for example, when sending reports to your email
  • Technical providers — for site operation (hosting, email services)
  • Google Analytics — for web analytics (in anonymized form)
  • Legal requirements — in cases provided by Ukrainian law

6. Data Protection

We take appropriate technical and organizational measures to protect your data:

  • Using secure connections (HTTPS/SSL)
  • Regular security system updates
  • Limited access to personal data
  • Regular data backup
  • System security monitoring

7. Cookies

Our site uses cookies for:

  • Functionality — saving your calculator settings
  • Analytics — Google Analytics for studying user behavior
  • Security — protection from automated attacks

You can disable cookies in your browser settings.

8. Data Retention Period

  • Contact form data — stored for 3 years
  • Calculation results — stored temporarily for sending reports
  • Visit logs — stored for 12 months
  • Cookie files — according to your browser settings

9. Your Rights

According to Ukrainian legislation, you have the right to:

  • Receive information about the processing of your personal data
  • Make changes to your personal data
  • Delete data — request deletion of your data
  • Restrict processing — temporarily suspend processing
  • Withdraw consent — at any time
  • File a complaint — to data protection authorities

10. Minor's Data

Our site is not intended for users under 16. We do not knowingly collect children's data.

11. Privacy Policy Changes

We reserve the right to update this Privacy Policy.

We recommend periodically reviewing this page for the current version.

⚠️ Important Information

By continuing to use our site, you confirm that you have read and agree to the terms of this Policy.

📞 Privacy Contacts

If you have questions about your personal data processing:

Email: contact@uteplennya.com

Contact page: uteplennya.com/contact